Customer Enquiries
Automatically answer frequently asked questions about services, prices, availability, locations, operating hours, and support.
← All Services
Respond Faster. Work Smarter.
WhatsApp Chatbots & Business Automation
Turn WhatsApp into a reliable customer-service and sales channel that answers common questions, captures leads, processes requests, and keeps your team organised.
- Automated replies available day and night
- Lead capture, quotations, bookings, and order workflows
- Human-agent handover and practical system integrations
What We Provide
Automation Built Around Your Business
We design the chatbot flow around the questions your customers ask and the tasks your team handles every day.
Sales & Lead Capture
Collect customer details, identify what they need, recommend suitable services, and pass qualified leads to your sales team.
Bookings, Orders & Quotations
Guide customers through appointment requests, order placement, quotation requests, delivery details, and status updates.
Workflow Integration
Connect approved workflows to websites, forms, spreadsheets, CRM, POS, or other business systems where suitable.
Our Process
How It Works
Map Your Customer Journey
We identify common enquiries, repetitive tasks, service options, required information, and when a human agent should take over.
Build and Connect
We create the conversation flow, business rules, notifications, data capture, and agreed integrations.
Test, Launch and Improve
We test real customer scenarios, launch the chatbot, train your team, and refine the workflow using customer feedback.
Client Resources
Useful guides before you choose
Compare options, understand the trade-offs and prepare the right questions before requesting a quotation.
Business Automation
Why Even the Smallest Business Needs Automation
Automation is not only for large companies. Small businesses can save time, respond faster and avoid missed sales by automating a few repetitive tasks.
Read detailed guide →
Business Automation
WhatsApp Business App vs Chatbot vs API: Which Level Is Right for Your Business?
Understand the difference between basic WhatsApp Business tools, a guided chatbot and the official WhatsApp Business Platform before investing.
Read detailed guide →Talk To AriQ
Ready to automate your WhatsApp enquiries?
Tell us what your customers normally ask and which tasks take up most of your team's time. We will recommend a practical chatbot solution and provide a clear quotation.